"Took the chance so you don't have to..." PonyJet HONEST Customer Review
Phoebe S.
So i thought I’d write a little review on this myself because I got the PonyJet PetJet Shower Pro, and after the amount of people at the yard asking me about it, it just makes sense. It's all over social media.
The pre-order drama
I ordered it back in 2024 when it was sold out – didn’t actually clock that it was a pre-order at the time (classic me), so I had a mini panic when it didn’t arrive right away. But to be fair to them, their customer support were super quick to reply, explained the whole thing, and kept me updated. They were actually really helpful and I wasn’t left wondering if I'd just ordered something off a dodgy site.
The PonyJet / PetJet rebrand thingy
Not gonna lie, I was a bit confused by the whole PonyJet/PetJet name change – I wasn’t sure if I’d been scammed or bought from the wrong site or what 😂 but I think it’s just that they’re growing into dogs and sorting a few things out behind the scenes. Maybe there were some stock hiccups and teething problems, but that’s pretty normal for a new business tbh.
They did get a bit of stick early on (I saw the comments) – but the horse world can be brutal and not always the kindest place for small brands trying to do something a bit different, let’s be honest.
the Shower Pro
Once it arrived, I got it set up in the yard wash bay and let me just say: this thing is amazing. The pressure’s very decent (not one of those sad dribbly sprayers) and it actually gets through the thick mud and sweaty backs after schooling without having to stand there for 45 minutes. Plus, I can control the temp, so no more freezing cold hose dramas in winter. 7kw with a pump inside. Horses are happy and I’m happy. My back to.
And bonus – it looks nice. Like not some ugly bit of yard kit you try to hide. It’s actually well-built, sleek, and feels like it’s been designed by someone who actually owns horses, it's robust.
Worth the money?
Honestly – yes. I know it’s not cheap, but now that I’ve used it for a few weeks, I wouldn’t be without it. Makes yard life cleaner, quicker, and easier. Especially in winter when everything’s just a muddy chaos.
Final thoughts
If you're on the fence – just get it. Yes, it’s a new brand, yes, there were some small bumps with stock, but the product does what it says on the tin. And for once, it actually makes my horsey routine a bit less stressful.
Anyway, that’s me done. Sitting on the mounting block with a coffee, watching my horse roll in the mud I just washed off. Love that for me.
Would 100% recommend PonyJet. And yes – I actually wrote this. Myself. No AI, no marketing team. Just me and my very clean(ish) cob x PS.
Customer Reviews
Overall rating: 4.6 / 5 from 825 reviews.
We understand that customers with pets are part of the family, that's why they are in our thoughts when you come to stay with our new pet shower! Great addition, thanks! 🐾
Laybylincs Alex L. 4/5
Muddy pups no more using our petjet mini to wash the dogs off has been a lifesaver - its perfect for those muddy walks and muddy paws
Goettewood Gundogs G. 5/5
Post-show rinse downs just got SO much easier… and this tank keeps my water warm I’ve been using the new portable tank shower from Pet Jet and honestly the upgrades they’ve made over the years are amazing. Perfect for rinsing horses off anywhere after training, clinics, hacks or shows — no mains water needed
Charlotte H. 5/5
Our girl Titch just LOVESSS to roll!🤣💩🩷 #petjettotherescue 🚿
Woofn W. 5/5
Woodland walks = muddy paws, and in some cases muddy dogs entirely. Before heading home, every dog gets a quick rinse and towel dry. It keeps coats clean, helps check paws, and makes life easier for owners. It’s important to us that our dogs go home happy and comfortable but also clients aren’t overwhelmed with how much mud is left of their floors when they return 🥴 It’s all part of the Leaf & Lead experience 🍃
Leafandlead D. 5/5
Post-walk paw clean with our petjet ! Because muddy adventures are part of the fun, but bringing half the field home with us isn’t quite the plan. 😂 A quick clean before we jump back in the car!
Rory C. 5/5
Installation of a Pet Jet for our client in Berkshire. #petjet #doglover #berkshire #wokingham
Evolve B. 5/5
Dad decided it was a good idea to get this shower from @petjetofficial he loves it as gets all the muck off me I don’t love it but it’s better than the cold hose 😂😂😂
Jasper S. 5/5
Dog shower! Perfect for your furry friends! This installation using the @petjetofficial dog shower was such a breeze to install!🐶
Webbplumbheat C. 5/5
Golden Retrievers were bred to retrieve game in the rugged terrain and harsh weather conditions of the Scottish Highlands. …and here’s Cody, waiting to be rinsed with softened water from the warm tap using our new petjet, with his towel hung up ready to dry his paws!
Cody L. 5/5
Perfect for dogs, boots, bikes… basically anything messy. A fantastic unit installed for our clients home.
Evolve B. 5/5
Wouldn’t be without it now!
Cody L. 5/5
Now the dry weather is over, our @thepetjet outdoor shower is definitely getting more use again!!
Cody G. 5/5
Really good aesthetically. Alot better than the brass taps I would say. Saves you having two mixer taps with a little rubber hose on.
Love P. 5/5
I've finally got around to installimg the Jet Pet shower due to waiting for my farden to be completed. The shower itself works great, although my two dogs might dispute that as despite being Labradors they were not tgat enthusiastic. The only issues I have had was the long delivery time and the slow communication. It took approx 4 weeks to arrive and despite numerous emails, the replies were not the quickest. I think if they stated delivery is 4-6 weeks people would at least understand that. I cannot fault the item itself, it is very well made, heats up nicely and looks smart. Worth the wait in the end.
Shaun A. 5/5
Easy to install, looks great and easy to use, makes washing the dogs a whole lot easier, and they love the fact it’s not a cold wash anymore!
Daniel B. 5/5
Recommend
Tony H. 5/5
Love it! Came in a nice box and everything included. Happy!! Now my big doggies and horse can be washed!
Rebexca S. 5/5
Heavy feels sturdy and robust definitely a quality unit to last worth the wait good support email responses
John N. 4/5
Just what I needed for these mucky dogs! We go in the car allot and more often than not these two get discusting 🤦♀️ The cocker is a water baby so he loves it thinks its a game the hound cross on the other hand has given it a 1 🌟 as she puts allot of effort into the fox poo perfume on her back 🤣 Thanks again petjet!
Amy 5/5 Verified
PetJet 5 Liter Portable Tank Shower
Store owner replied: Thank you so much Amy! What a handsome boy! Thanks for all your support. If you need anything you know where to contact, more than happy to help and recommend other products to suit you best! Simply email us: support@thepetjetco.com Happy PetJetting!
I bought the 3 way hot/cold shower set for my border collie, we are often caked in mud after running through the hills! So much easier and cleaner than trying to get her into the indoor shower and worked a treat. Easy to assemble. Thank you
Anthony 5/5
Outdoor 3 Way Hot Cold Tap Shower
Store owner replied: Thank you very much Anthony! Very kind of you. The 3 way is a fantastic one if you already have a hot tap. Does the job and super affordable! Thanks for your support!
Easy to install. Perfect for what we needed for our dog.
Laura P. 5/5 Verified
It’s great and very good water pressure. It does get warm but I am struggling to get it there sometimes think it’s more bc I didn’t read the manual on everything. I just keep pressing the up button and hope for the best. I use it to shower our dogs right now in the summer they are happy with cold. The water pressure on this is better then my own home shower
Crista S. 4/5 Verified
Great and easy to use. It could get a little hotter for winter time but overall, it works well
Craig B. 5/5 Verified
This is only the mini pet jet but it was fine for a quick dog wash! We had to run the cold water quite slowly to keep the heater at the right temperature as otherwise it kept going cold. But the slower speed warm water was still sufficient to wash our dog. It was much easier than trying to get her into the bath and use the shower.
Christine T. 4/5 Verified
Bought this for our doggy day care. Had the electric shower mini in the past which wasn't hot enough but understandable tbh when it's only 3kw into a socket. This works really well. It does stay warm for a while and perfect to bring on walks and have around the place x
Lucy G. 4/5
Coco seems to likes to be rinsed with it! Decent pressure from the shower head. The shower head arrived separately a day later so did wonder and asked customer support but they were very helpful. Works really nicely!
Kate B. 5/5
My PetJet arrived quickly. Looks very solid. Built well and should be very handy for my cocker spaniel. Thanks!
Tom B. 5/5
So far all good. Very easy to fit. I may have to switch to a brush for winter mud. My Border Collie gets filthy on a muddy lawn when we go to feed the hens. We will learn how we go.
Paul F. 5/5
It works wonderfully and so easy! Only downside is the hose connectors are a little smaller than my water spigot and hoses
Diane J. 5/5 Verified
Petjet gives Milo a much more acceptable and comfortable alternative to the hosepipe !
John G. 5/5 Verified
Fantastic edition to my home. With 10 cockapsaniels at one time this is a fantastic product. outside my kennels. no mess inside and super easy to get them all clean now. highly recommend.
Richard , Moorsbarrow F. 5/5
Installed Petjet into a box with a separate fused switch to aid security. You do need to use the flow adjusting attachment to reduce the pressure going into the unit to achieve 32+ Degrees. However the included shower head means that the washing pressure is OK. Worth then getting the full kit. Just a shame that after I bought it I see it's gone on sale - £50 less. You live and learn. I'm sure this will prove very useful.
Garath J. 4/5
Easy to install, easy to use. Works well to warm up water to make bathing the horses more enjoyable. Not portable like the Instahot, but, being electric you don’t have to mess with propane tank refills. Perfect for my needs as I never travel and bath anyway!
Michelle C. 5/5 Verified
love this shower so much. my dog loves it more! saw this all ovr instagram and tiktok. didnt opt for the kit as i have the rest of items already from petjet. highly recommend! x
Jane R. 4/5
very well made. makes my wash bay so clean and tidy and less accidents! good for dogs too
Isabella W. 5/5
Adore my kit. has everything i need to give blu hot baths, hes so relaxed and is crucial in colder weather. thanks!!x
Millie B. 4/5
this has been on my bucket list for years! my horse is happy so good to have on my livery yard. saw it everywhere and took the chance.. highly recommend
Millie S. 5/5
Pretty chuffed it's finally here! I pre ordered a while ago and very glad they are in stock available now :))) thank u so much! arrived wihtin 1 day from being sent
Ellie X 4/5 Verified
took a chance and it kinda paid off! I was looking at these for quite a while, looked to good to be true, ponyjet have a 30 day money back so i thought why not. Turns out it's quite smart. took abit of time to adjust the water pressure and set up the connections but now i've got it working and it's a dream, use all the time after bringing in from the fields essential for winter coming up
Diane N. 5/5