Terms

OVERVIEW
This website is operated by PetJet. Throughout the site, the terms “we”, “us” and “our” refer to PetJet. PetJet offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our return policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our return policy.

SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless petjet and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 – ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 19 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at support@thepetjetco.com

Customer Reviews

Overall rating: 4.6 / 5 from 802 reviews.

Customer photo review of PetJet Plug In Warm Shower Mini™

I've finally got around to installimg the Jet Pet shower due to waiting for my farden to be completed. The shower itself works great, although my two dogs might dispute that as despite being Labradors they were not tgat enthusiastic. The only issues I have had was the long delivery time and the slow communication. It took approx 4 weeks to arrive and despite numerous emails, the replies were not the quickest. I think if they stated delivery is 4-6 weeks people would at least understand that. I cannot fault the item itself, it is very well made, heats up nicely and looks smart. Worth the wait in the end.

PetJet Plug In Warm Shower Mini™

Customer photo review of PetJet Outdoor Home Wall Hot Shower

Easy to install, looks great and easy to use, makes washing the dogs a whole lot easier, and they love the fact it’s not a cold wash anymore!

PetJet Outdoor Home Wall Hot Shower

Customer photo review of PetJet 5 Liter Portable Tank Shower

Just what I needed for these mucky dogs! We go in the car allot and more often than not these two get discusting 🤦‍♀️ The cocker is a water baby so he loves it thinks its a game the hound cross on the other hand has given it a 1 🌟 as she puts allot of effort into the fox poo perfume on her back 🤣 Thanks again petjet!

PetJet 5 Liter Portable Tank Shower

Store owner replied: Thank you so much Amy! What a handsome boy! Thanks for all your support. If you need anything you know where to contact, more than happy to help and recommend other products to suit you best! Simply email us: support@thepetjetco.com Happy PetJetting!

Customer photo review of Outdoor 3 Way Hot Cold Tap Shower

I bought the 3 way hot/cold shower set for my border collie, we are often caked in mud after running through the hills! So much easier and cleaner than trying to get her into the indoor shower and worked a treat. Easy to assemble. Thank you

Outdoor 3 Way Hot Cold Tap Shower

Store owner replied: Thank you very much Anthony! Very kind of you. The 3 way is a fantastic one if you already have a hot tap. Does the job and super affordable! Thanks for your support!

Customer photo review of PetJet Portable Warm Shower Mini™ - 3kw Plug In

It’s great and very good water pressure. It does get warm but I am struggling to get it there sometimes think it’s more bc I didn’t read the manual on everything. I just keep pressing the up button and hope for the best. I use it to shower our dogs right now in the summer they are happy with cold. The water pressure on this is better then my own home shower

PetJet Portable Warm Shower Mini™ - 3kw Plug In

Customer photo review of Portable Warm Shower Mini™ - 3kw Plug In

This is only the mini pet jet but it was fine for a quick dog wash! We had to run the cold water quite slowly to keep the heater at the right temperature as otherwise it kept going cold. But the slower speed warm water was still sufficient to wash our dog. It was much easier than trying to get her into the bath and use the shower.

Portable Warm Shower Mini™ - 3kw Plug In

Customer photo review of 5 Litre Portable Shower For On The Go

Bought this for our doggy day care. Had the electric shower mini in the past which wasn't hot enough but understandable tbh when it's only 3kw into a socket. This works really well. It does stay warm for a while and perfect to bring on walks and have around the place x

5 Litre Portable Shower For On The Go

Customer photo review of 5 Litre Portable Shower For On The Go

Coco seems to likes to be rinsed with it! Decent pressure from the shower head. The shower head arrived separately a day later so did wonder and asked customer support but they were very helpful. Works really nicely!

5 Litre Portable Shower For On The Go

Customer photo review of PetJet Portable Warm Shower Mini™ - 3kw Plug In

So far all good. Very easy to fit. I may have to switch to a brush for winter mud. My Border Collie gets filthy on a muddy lawn when we go to feed the hens. We will learn how we go.

PetJet Portable Warm Shower Mini™ - 3kw Plug In

Customer photo review of The PetJet Outdoor Home Wall Hot Shower™

Fantastic edition to my home. With 10 cockapsaniels at one time this is a fantastic product. outside my kennels. no mess inside and super easy to get them all clean now. highly recommend.

The PetJet Outdoor Home Wall Hot Shower™

Customer photo review of Portable Warm Shower Mini™ - 3kw Plug In

Installed Petjet into a box with a separate fused switch to aid security. You do need to use the flow adjusting attachment to reduce the pressure going into the unit to achieve 32+ Degrees. However the included shower head means that the washing pressure is OK. Worth then getting the full kit. Just a shame that after I bought it I see it's gone on sale - £50 less. You live and learn. I'm sure this will prove very useful.

Portable Warm Shower Mini™ - 3kw Plug In

Customer photo review of PetJet Hot Shower Pro™ - 7kw

Easy to install, easy to use. Works well to warm up water to make bathing the horses more enjoyable. Not portable like the Instahot, but, being electric you don’t have to mess with propane tank refills. Perfect for my needs as I never travel and bath anyway!

PetJet Hot Shower Pro™ - 7kw

Customer photo review of PetJet - Hot Shower Mini™

love this shower so much. my dog loves it more! saw this all ovr instagram and tiktok. didnt opt for the kit as i have the rest of items already from petjet. highly recommend! x

PetJet - Hot Shower Mini™

Customer photo review of Wash Boom

very well made. makes my wash bay so clean and tidy and less accidents! good for dogs too

Wash Boom

Customer photo review of PetJet - Hot Shower Pro Kit™

Adore my kit. has everything i need to give blu hot baths, hes so relaxed and is crucial in colder weather. thanks!!x

PetJet - Hot Shower Pro Kit™

Customer photo review of PetJet - Hot Shower Pro™

this has been on my bucket list for years! my horse is happy so good to have on my livery yard. saw it everywhere and took the chance.. highly recommend

PetJet - Hot Shower Pro™

Customer photo review of The New Ponyjet Hot Shower™

Pretty chuffed it's finally here! I pre ordered a while ago and very glad they are in stock available now :))) thank u so much! arrived wihtin 1 day from being sent

The New Ponyjet Hot Shower™

Customer photo review of The New Ponyjet Hot Shower™

took a chance and it kinda paid off! I was looking at these for quite a while, looked to good to be true, ponyjet have a 30 day money back so i thought why not. Turns out it's quite smart. took abit of time to adjust the water pressure and set up the connections but now i've got it working and it's a dream, use all the time after bringing in from the fields essential for winter coming up

The New Ponyjet Hot Shower™

Customer photo review of The New Ponyjet Hot Shower™

saw this all over facebook and ig, my friend got one and thought it was fab so i decided to. at first i was abit warey how it would work with my yard set up and with it being such a small unit but it works wonders. makes lfie so much easier and the horses are alot happier. grooms are happy with it too. recommend for any yard between 1-5 horses 100%

The New Ponyjet Hot Shower™

Customer photo review of The New Ponyjet Hot Shower™

my overall honest opinion: it took a while to arrive but i understand its a brand new prodcut and i did pre order. It's arrived now and was dispatched within a day with royal mial to be fair to them. the unit is very well built and sturdy. and works well. was easy to connect. manual was helpful. If you have super high water pressure i dont recommend it. but having the washer gun product with it to control the pressure worked a treat. or just lower the water flow from the tap. for a small unit im very impressed and now have warm baths for my horses, love the look of their bags and tack wipes, sprays etc so might be coming back. Recommend overall.

The New Ponyjet Hot Shower™

Customer photo review of Ponyjet - Stain Remover

arrived! Have opened it up since looks fab, can't wait to use later at the yard!

Ponyjet - Stain Remover

Customer photo review of Ponyjet Grooming Bag

great quality. really rlly good quality. super tough. Perfect around the yard x

Ponyjet Grooming Bag

Customer photo review of Ponyjet - Show Shine Spray

Finally arrived. i did pre order when it was sold out. Works great. Came in a nice box highly recommend nice person on support too x

Ponyjet - Show Shine Spray

Customer photo review of The Doggy Jet

I brought the ponyjet for my Husky mix who hates bathtime and I love it! It made it so much easier and quicker to wash him.

The Doggy Jet

Customer video review of The New Pony Jet 2.0

My girls don’t like squirty bottles. When I’ve finished their bath, I put some fly/insects repellent in the dispenser and give them a quick but thorough bathing of their legs and down their back tail area. I know they love it as they are happy to be tied up knowing that’s where I now bath them. Have done this a few time and I’m really relieved and grateful to have found this solution for my donkeys. They are pretty head strong so if they didn’t like it, there would be no way I’d get them tied up.

The New Pony Jet 2.0

Customer video review of The New Ponyjet Hot Shower™

Such an amazing item ! Super easy to use. Saves so much time, water and shampoo usage so your saving 💲💲! All my horses enjoy it as it leaves them feeling nice, clean and refreshed as it gives them such a deep clean without the scrubbing 🙈. Highly recommend the pony jet to any equestrian out there !

The New Ponyjet Hot Shower™

Customer photo review of The Pony Jet 2.0 ™

My rescue horse Midnight, loves our new pony jet! It cuts bath time in half, and really gets out the dust and dirt hiding deep down in her coat!

The Pony Jet 2.0 ™

Customer photo review of The Pony Jet 2.0 ™

Great product, so easy to use although I find the low soap setting works best, washes my haflinger in record time, he seems to like it to

The Pony Jet 2.0 ™

Customer photo review of The New Ponyjet Hot Shower™

this is a great device. its made washing our pony much easier. this is a tedious job at times and this meant 2 horses washed thoroughly in half an hour. loved it, the shampoo bit does fill with water but this doesn't seem to effect its performance.

The New Ponyjet Hot Shower™