Live Shipping Updates & Details

Important Christmas Notice:

We have sold out more than three times during this busy Christmas period. As a result, there might be a slight delay in orders leaving our farm’s warehouse. Important note: Your order may or may not arrive before Christmas.

We want to be fully transparent! PetJet products sell out rapidly, they are very wanted and priced at fantastic affordable prices. We are aware that in the past we’ve occasionally sold more than anticipated.

As a small business with a small team, we are constantly improving to prepare your orders in advance. Some products being heavier and electrical - procedures and quality control must take place to ensure safety prior to delivery.

Whenever delays occur, we regularly cover the cost of upgrading your shipping to insured and express delivery—often faster than the option you selected at checkout.

Standard Delivery Times:

UK Mainland: 2–3 business days

Europe: 5–7 business days

North America: 5–7 business days

Rest of World: 5–7 business days

Please note: During peak holiday periods, these times may be slightly extended.

⏳ Live Delays on Certain Products

We want to keep you fully informed about current delays affecting some of our products. Please note the following items are experiencing longer than standard shipping times. Some products being heavier and electrical - procedures and quality control must take place to ensure safety.

Portable Tank Shower - Ended - Back in stock! 15/12/25

Shower Pro

Shower Mini

Home Wall Shower

We appreciate your understanding and patience as we work hard to get these products to you as quickly as possible. It's worth the wait that's for sure!

Live Updates - Say hey!

We are committed to keeping you informed:

Order Status Emails: Sent at each stage (processing, dispatched, in transit).

Tracking Links: Provided for real-time updates.

24/7 Customer Support: Our small but dedicated team is available to answer any questions. We're on your side! Message us: support@thepetjetco.com